Reviews are the engine of your Google Maps ranking and the first thing a new guest trusts. We manage them across every location: responding automatically in your voice, catching the unhappy ones fast, and turning happy guests into reviews through your loyalty flow.
Get your reputation scorecardA strong review profile lifts you in the map pack, and the map pack is where new guests find you. A weak or stale one drags you down and quietly sends those guests to the restaurant next door.
Most restaurants respond to reviews inconsistently, or not at all. The negative ones sit unanswered where every future guest can read them. The work is real, and by hand it never gets done.
Every review gets a reply in your brand voice, positive and negative, without you lifting a finger.
The unhappy ones are flagged and routed to a person fast, before they fester in public.
Happy guests are prompted to leave a review through the loyalty flow, so volume and recency keep climbing.
Reviews monitored across all branches in one place, with every response logged.
Replies written to sound like you, not like a template stamped onto every review.
Reviews feed Maps ranking, ranking feeds discovery, discovery feeds the next review.
Round it goes, and it compounds. Every cycle makes the next one cheaper.
We connect your Google profiles across every location into one place.
Reviews are answered automatically in your voice, positive and negative.
Negative reviews are flagged to a person immediately, not left to sit.
Your loyalty flow prompts happy guests to review, lifting volume and recency.
Cultenomics is a technology company. We engineered the system and proved every part of it in live, high-volume restaurants before offering it to anyone. Projeto Acai and Bada Bing run the full stack across a multi-location operation in the UAE, and Bada Bing's sales grew by around 60% after it went in.
Live deployments running the full system.
The scorecard takes a few minutes and shows you where your reputation is helping you, and where it is leaking.
Get your reputation scorecard