AI Messaging
Every message answered. Every review replied to.
Customers message you on Instagram, Facebook, WhatsApp. They leave reviews on Google, Talabat, Deliveroo. The AI replies to all of it, in your voice, within minutes. Nothing gets ignored.
Social Media Messages
Every DM answered. In your voice. Instantly.
Customers message you asking about hours, menu items, allergens, reservations, delivery. Most restaurants see these and reply hours later, or not at all.
The AI knows your menu, your locations, your hours, and how you talk. It replies immediately, every time, so no enquiry goes cold.
Review Responses
Every review answered. Every guest acknowledged.
Most restaurants respond to maybe 30% of their reviews, when they remember to. The AI responds to 100%, within hours, tuned to the tone of what was written.
Happy guests get a warm, specific reply that makes them want to come back. Unhappy guests get something that might just change their mind.
The açaí bowl was incredible, so fresh and the toppings were generous. My kids loved it too. Will definitely be back next week.
That's exactly what we love to hear, Sara. Fresh bowls and happy kids is a pretty great Thursday. We'll see you next week.
Food was good but we waited 25 minutes during lunch and no one checked on us. The bowl itself was worth it but the service let it down.
You're right, Khalid, and thank you for saying it directly. A 25-minute wait with no check-in is not what we want for anyone coming in on a lunch break. We've flagged this with the team. The next visit should feel different.
How it works
Set once. Runs forever.
We connect your channels and brief the AI on your brand. After that, every incoming message and review gets a reply automatically.
We brief the AI on your brand
Your menu, hours, locations, FAQs, tone of voice. The AI learns what you offer, how you talk, and what you would and wouldn't say to a customer.
Channels connected
Instagram DMs, Facebook Messenger, WhatsApp, Google reviews, Talabat, Deliveroo. Every inbound message routes through the AI.
Replies go out instantly
Customers get a real, relevant reply in under a minute. You get a summary of what came in and how it was handled. Nothing slips through.
What changes
Every message is a moment.
A customer who gets a fast, helpful reply is more likely to visit. One who gets ignored goes somewhere else. The AI makes sure that never happens.
Ready to start
Let the AI handle the content.
You run the restaurant.
See how Cultenomics fits your operation, or get a free scorecard that shows exactly where you stand right now.